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How to Use the Collaboration Center in Carl for Social Business ๐Ÿš€

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Written by Carl
Updated this week

The Collaboration Center is your new best friend for influencer campaigns. It not only helps you discover creators for your marketing projects but also gives you powerful tools to manage the entire collaboration โ€” including direct messaging through an in-app chat ๐Ÿ’ฌ.

If youโ€™re reading this, it means your brand is already visible in the Carl for Social app. Congrats! ๐ŸŽ‰ Creators can now apply to collaborate with you and go through an initial validation based on the criteria you set in your Brand Form. Those who pass the validation will automatically appear in your Collaboration Center ๐Ÿ› ๏ธ inside your Carl for Social Business profile.


1. What Youโ€™ll Find in the Collaboration Center ๐Ÿ”

Inside the Collaboration Center, youโ€™ll see a list of all creators who applied to work with your brand. For each creator, you can check:

Profile โ€“ performance data, stats, and links to their social accounts ๐Ÿ“Š

Just click on the creatorโ€™s name to open their full profile with all details and links.


2. How to Communicate With Creators ๐Ÿ’ฌ

The Collaboration Center makes communication super easy:

Chat: You can message creators directly through the built-in chat. Theyโ€™ll get your message right in the app and can reply instantly.

โš ๏ธ Important: As a brand, you always send the first message. Creators canโ€™t reach out to you first. โœ‰๏ธโš ๏ธ


3. How to Decide on a Collaboration ๐Ÿค

For every creator in your Collaboration Center, you can choose one of three options:

Accept โ€“ Start the collaboration. The creator will receive a โ€œYouโ€™ve been accepted!โ€ notification.

โš ๏ธ This action cannot be undone.

On Hold โ€“ Pause your decision until later.

Decline โ€“ Decide not to collaborate. The creator will receive a notification about the rejection.

โŒ This action also cannot be undone.

โš ๏ธ Your decision is always communicated to the creator via an in-app notification. โš ๏ธ


4. Filtering Creators ๐Ÿ”Ž

If you want to sort or narrow down your list of applicants, use filters such as:

  • Collaboration status

  • Country ๐ŸŒ

  • Segment ๐ŸŽฏ

  • And other helpful parameters to quickly find your perfect match.


5. Donโ€™t See Any Creators Yet? ๐Ÿ˜•

No worries! If your list is empty, it just means creators are still going through validation. Theyโ€™ll start showing up soon ๐Ÿ‘€โœจ


6. Pilot Phase & Feedback ๐Ÿ’ก

The Collaboration Center is currently in its pilot phase, and weโ€™re constantly improving it based on feedback from users like you. Weโ€™d love to hear your thoughts and ideas! ๐Ÿ˜Š

If you have any questions or need help, weโ€™re here for you!

๐Ÿ“ง Email us at [email protected] or click the icon in the bottom-right corner of your screen to reach our Help Center.


Wishing you tons of great creator collaborations! ๐ŸŒŸ

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